Theresa Colarusso

Senior Vice President, Customer Success

PERSONAL

Outside of work, Theresa enjoys spending time with her husband and two young boys, as well as music, volunteering, running and reading.



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Theresa Colarusso

Senior Vice President, Customer Success

Theresa Colarusso is the senior vice president of customer success at Visual IQ. She is responsible for ensuring quality implementations and leading a team of account managers, business analytics and solution architects to ensure customers are getting the most out of their deployments of the company's marketing intelligence platform.

Theresa’s background includes leadership roles in customer success, training, services and support in organizations of all sizes. Before joining Visual IQ, Theresa was the director of global client success at IBM, where she launched a global client success initiative for the company's newly formed Analytics Platform Solutions division, and unveiled a Client Success dashboard to provide a view into the health of existing clients.

Prior to IBM, Theresa worked at Unica Corporation, a leading marketing software provider, as the Director, Client Success, and prior to that worked as the Director of Customer Care at VirtualEdge Corporate, a human resources recruitment SaaS solution.

EDUCATION

Theresa is a graduate of Tulane University, where she holds a bachelor of arts degree in English.

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